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📄 Written in Plain Language

Terms of Service
Ocoviz Education Solutions

These terms govern your use of the Ocoviz platform. We've written them to be readable — not to obscure your rights or our obligations.

📅 Effective Date:  02 June 2026  · Governing Law: India
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Plain language summary: By using Ocoviz, you agree to these terms. Schools are the account holders and data controllers. We own the platform; you own your data. Subscriptions are annual. We can suspend accounts for misuse. Indian law governs everything.

1

Acceptance of Terms

By accessing or using the Ocoviz platform, website, or any associated services (collectively, the "Platform"), you agree to be bound by these Terms of Service ("Terms") and our Privacy Policy.

If you are using Ocoviz on behalf of a school or institution, you represent that you have the authority to bind that institution to these Terms. These Terms constitute a legally binding agreement between you (or your institution) and Ocoviz Education Systems Private Limited, a company incorporated in India ("Ocoviz", "we", "us").

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If you do not agree to these Terms, do not access or use the Platform. Continued use of the Platform after any update to these Terms constitutes acceptance of the revised Terms.

2

Who Can Use Ocoviz

Ocoviz is designed for use by educational institutions, school administrators, and authorised educators who are 18 years of age or older.

  • Registered schools and educational institutions
  • Principals, administrators, and school management
  • Teachers and authorised academic staff
  • Parents or guardians, where access has been specifically granted by the school
  • Students under 18 may not independently create or hold accounts on the Platform
  • Student access is managed exclusively through authorised school accounts
3

Platform Access & Licence

Subject to these Terms and payment of applicable subscription fees, Ocoviz grants your institution a limited, non-exclusive, non-transferable, revocable licence to access and use the Platform for your internal educational and administrative purposes.

What this licence permits

  • Accessing the Platform through authorised user accounts
  • Entering, viewing, and managing your school's student and academic data
  • Generating reports and insights using Platform features
  • Communicating with parents and staff via Platform-enabled tools

What this licence does not permit

  • Reselling, sublicensing, or redistributing Platform access to third parties
  • Copying, reverse engineering, or creating derivative works from the Platform
  • Using the Platform to build a competing product or service
  • Accessing the Platform through automated means (bots, scrapers) without written permission
4

School & Institutional Accounts

Schools are the primary account holders on the Ocoviz Platform. The school administrator (typically the Principal or IT administrator) is responsible for:

  • Creating and managing all staff and teacher accounts within the school
  • Ensuring that all users of the school's account comply with these Terms
  • Maintaining the confidentiality of login credentials
  • Obtaining appropriate parental or guardian consent before adding student data
  • Notifying Ocoviz promptly of any unauthorised access or security breach
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You are responsible for all activity that occurs under your school's account. Ocoviz is not liable for losses resulting from unauthorised use of your account credentials.

5

Acceptable Use Policy

You agree to use the Platform only for lawful, educational purposes consistent with these Terms. The following are expressly prohibited:

  • Entering false, inaccurate, or misleading student or institutional data
  • Using the Platform to harass, discriminate against, or harm students, staff, or parents
  • Attempting to gain unauthorised access to other schools' data or Platform systems
  • Uploading malicious code, viruses, or any content that disrupts Platform operations
  • Using student data for any purpose outside of supporting their education within your institution
  • Sharing account credentials with unauthorised individuals outside your institution
  • Using the Platform for commercial purposes not authorised by Ocoviz in writing
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Violation of this Acceptable Use Policy may result in immediate suspension or termination of your account without refund. We reserve the right to report serious violations to appropriate authorities.

6

Data Ownership

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You own your data — always. Ocoviz claims no ownership over student records, assessment data, attendance records, or any other institutional data you enter into the Platform.

Your rights over your data

  • Export a full copy of your school's data at any time on request
  • Request permanent deletion of all your data upon offboarding
  • Correct or update any data held within the Platform

Licence you grant to Ocoviz

By entering data into the Platform, you grant Ocoviz a limited, non-exclusive licence to process that data solely for the purpose of providing the Platform's features and services to your institution. We do not use your data to train AI models for external purposes, sell data to third parties, or use data for advertising.

7

Intellectual Property

The Ocoviz Platform — including its software, AI models, algorithms, dashboards, reports, user interface, brand identity, and all associated technology — is the exclusive intellectual property of Ocoviz Education Systems Private Limited and is protected under applicable Indian and international intellectual property laws.

  • You may not copy, reproduce, or distribute any part of the Platform without written permission
  • You may not reverse engineer, decompile, or attempt to extract the Platform's source code
  • You may not use the Ocoviz name, logo, or brand in any way without prior written consent

Nothing in these Terms transfers any intellectual property rights in the Platform from Ocoviz to you.

8

Subscription & Payment

Subscription tiers

Ocoviz is offered on an annual subscription basis, priced by verified student strength band. Pricing and tier details are shared during the demo process and confirmed in writing before onboarding.

Payment terms

  • Subscriptions are invoiced annually and due within 30 days of invoice
  • Late payment may result in service suspension after a 7-day notice period
  • All prices are in Indian Rupees (INR) and inclusive of applicable GST

Free pilot

Qualifying schools may access a 30-day free pilot. The pilot includes full Platform access and onboarding support. No payment is required during the pilot period. Pilot access converts to a paid subscription only if the school explicitly confirms in writing.

Refund policy

Annual subscriptions are non-refundable once onboarding is complete and data has been imported. If you experience a service failure that significantly impairs Platform use for more than 5 consecutive business days, please contact us — we will review on a case-by-case basis.

9

Service Availability & Maintenance

Ocoviz aims to maintain Platform availability of 99.5% uptime on a monthly basis. This excludes scheduled maintenance windows.

  • Scheduled maintenance is typically performed outside school hours and communicated at least 24 hours in advance
  • Emergency maintenance may be performed without advance notice where necessary to protect data security or Platform integrity
  • Ocoviz is not liable for service interruptions caused by third-party providers, internet outages, or force majeure events
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The Platform is provided "as is" with reasonable care and skill. We do not guarantee that the Platform will be error-free or uninterrupted at all times.

10

Limitation of Liability

To the maximum extent permitted by applicable Indian law:

  • Ocoviz's total liability to your institution for any claim arising from use of the Platform shall not exceed the total subscription fees paid by your institution in the 12 months preceding the claim
  • Ocoviz is not liable for indirect, consequential, or special damages, including loss of data, loss of revenue, or reputational harm
  • Ocoviz is not responsible for decisions made by school staff based on Platform insights — the Platform supports human judgment and does not replace it
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Ocoviz's Risk Radar and AI insights are designed to support teacher and school decision-making — not to replace professional educational judgment. Schools remain solely responsible for all decisions affecting students.

11

Termination

Termination by you

Your institution may terminate its subscription at any time by contacting support@ocoviz.com. Termination takes effect at the end of the current billing period. No refunds are issued for the remainder of an annual subscription term.

Termination by Ocoviz

Ocoviz may suspend or terminate your account with written notice if:

  • You materially breach these Terms and fail to remedy the breach within 14 days of notice
  • Payment is overdue by more than 30 days after a formal reminder
  • We are required to do so by applicable law or court order
  • Continued provision of the service would cause harm to the Platform or other users

Effect of termination

  • Your data will be available for export for 30 days after termination
  • After 30 days, all data will be permanently deleted from our systems
  • You will receive written confirmation of deletion on request
12

Governing Law & Disputes

These Terms are governed by and construed in accordance with the laws of India, without regard to conflict of law principles.

  • Any disputes arising from or related to these Terms shall first be attempted to be resolved through good-faith negotiation
  • If negotiation fails, disputes shall be referred to arbitration under the Arbitration and Conciliation Act, 1996 (India)
  • The seat of arbitration shall be Ludhiana, Punjab, India
  • Courts in Ludhiana, Punjab shall have exclusive jurisdiction for any matters not subject to arbitration
13

Changes to These Terms

Ocoviz may update these Terms from time to time. When we make material changes:

  • We will notify registered school administrators via platform notification and email
  • Material changes will be communicated at least 14 days before they take effect
  • The updated Terms will be posted on this page with a revised effective date

Continued use of the Platform after the effective date of revised Terms constitutes acceptance of the changes.

14

Contact

Questions about these Terms?

We respond to every legal and terms enquiry personally — not with an automated reply. Expect a response within 48 hours.

✉️ support@ocoviz.com

Ocoviz Education Systems Private Limited
Ludhiana, Punjab, India

Want to understand how we protect your school's data?

Our Privacy Policy and Data Security pages cover everything in detail.

Privacy Policy → Data Security →