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🔐 Full Transparency — Plain Language

Privacy Policy
Ocoviz Education Solutions

We believe every school, teacher, and parent deserves to know exactly how student data is collected, used, and protected. This policy is written to be read — not just filed.

📅 Effective Date:  02 June 2026  · Last reviewed by Ocoviz Product Team

Plain language summary: Ocoviz is built for schools — not for advertising. We don't sell your data, we don't use student information for any purpose outside of supporting learning, and we never target anyone with ads. Everything below explains this in detail.

1

Platform Audience & Usage

Ocoviz is an AI-powered learning intelligence platform designed for use by schools, educators, and authorised educational institutions. The platform is intended for adults (18+) operating in a professional educational capacity.

  • Students do not independently create accounts on Ocoviz
  • Student data is accessed and managed only through schools or authorised educators
  • Schools act as the data controllers and are responsible for obtaining parental or guardian consent where required
ℹ️

If you are a parent and want to understand how your child's school uses Ocoviz, please speak with your school directly — or visit our For Parents page for a plain-language overview.

2

Information We Collect

a. Institutional & User Information

  • School or institution name
  • Teacher / administrator name
  • Email address
  • Role-based account details

b. Student Academic Data (via institutions only)

  • Test scores and performance data
  • Learning progress and identified gaps
  • Assignment evaluations and classroom insights
🛡️

We do not collect student data directly from children. All student data is provided to us by the school or authorised institution. The school is the data controller and is responsible for appropriate consent.

c. Transportation & Location Data (Optional)

When transportation services are enabled by a school, Ocoviz may collect:

  • School vehicle location data
  • Route and trip information
  • Pickup and drop-off events
  • Transportation attendance records
  • Location information from authorised transportation devices

This data is collected only when transportation features are explicitly enabled by the school. See Section 6A for full details.

3

How We Use the Information

  • Generate learning insights and analytics for educators
  • Help teachers identify learning gaps and at-risk students early
  • Improve classroom outcomes through intelligent signal processing
  • Enhance platform features and overall user experience
🚫

We do not sell, rent, or use data for advertising purposes — under any circumstances, for any user type.

4

Data Protection & Security

Ocoviz implements multiple layers of security to protect institutional and student data:

  • Encrypted data transmission (TLS 1.2+) and storage (AES-256)
  • Role-based access control — users see only what their role permits
  • Secure cloud infrastructure hosted within India
  • Regular monitoring, security audits, and anomaly detection
🏗️

For a full breakdown of our security architecture and how we protect each user role's data separately, see our Trust & Security page.

5

Data Sharing

Ocoviz shares data only in the following limited circumstances:

  • With the respective school or institution that owns the data
  • With authorised teachers and administrators within that school
  • When legally required by applicable Indian law or court order
🚫

We do not share data with advertisers, marketing platforms, data brokers, or any unrelated commercial third party — under any circumstance.

6

Device & Technical Data

For platform performance, security, and analytics purposes, Ocoviz may collect basic technical information:

  • Device type and browser
  • General IP address (used for security and session management only)

We explicitly do not:

  • Collect persistent device identifiers (Advertising ID, IMEI, MAC address)
  • Track users across apps or services outside of Ocoviz
  • Use technical data for behavioural advertising or commercial profiling
6A

Transportation & Location Services

If enabled by a participating school, Ocoviz may provide transportation management features including school bus tracking, route monitoring, pickup/drop notifications, and transportation safety services.

What location data may be collected

  • Real-time vehicle location from authorised tracking devices
  • Route data and trip history
  • Pickup and drop-off timestamps and locations

How location data is used

  • Real-time vehicle tracking for safety and parent notification
  • Route management and optimisation
  • Pickup and drop-off monitoring
  • Transportation safety and security
  • Notifications to authorised parents and school administrators
  • Service performance and operational improvements
⚠️

Location data is collected only when transportation features are enabled by the school and appropriate permissions have been granted. Location data is shared only with authorised school personnel, authorised parents/guardians, and transportation administrators.

🚫

Ocoviz does not use location information for advertising, marketing, profiling, or commercial tracking purposes of any kind.

7

Children's Privacy & Compliance

Protecting children's privacy is a core design principle of Ocoviz — not an afterthought.

  • Ocoviz is designed for institutional use and is not available for direct use by children
  • Student data is provided to us by schools or authorised institutions — never collected directly from students
  • Schools are responsible for obtaining parental or guardian consent before adding student data to the platform
  • We do not knowingly collect personal data directly from minors
  • We do not allow children to publicly share personal information through our platform
  • We do not use student data for profiling, targeting, or advertising

Ocoviz complies with applicable data protection regulations including:

🇺🇸 COPPA (USA) 🇪🇺 GDPR (EU) 🇮🇳 DPDP Act 2023 (India) 📱 Google Play Data Safety 🍎 Apple App Store Guidelines
8

Ads & Monetisation

  • Ocoviz does not display advertisements to students, teachers, or any platform user
  • No personalised or interest-based advertising is served
  • No user data is used or sold for advertising monetisation
💡

Ocoviz's business model is school subscriptions. Your data — and your students' data — is never the product.

9

Data Retention

  • Data is retained only for as long as necessary to provide the service to the school
  • Institutions can request full data deletion at any time by contacting support@ocoviz.com
  • Inactive or terminated accounts may have data anonymised or permanently deleted within an agreed retention window
  • On offboarding, schools receive a full data export before deletion is confirmed
10

User Rights

Authorised users and institutions have the following rights with respect to data held on the Ocoviz platform:

  • Access — Request a copy of data held about your institution or account
  • Correction — Request corrections to inaccurate or incomplete data
  • Deletion — Request permanent deletion of your institution's data
  • Withdrawal — Withdraw access or deactivate accounts at any time

To exercise any of these rights, contact: support@ocoviz.com

11

Account & Data Deletion

Users or institutions can request complete account and data deletion through one of the following methods:

  • Through the platform settings (where available)
  • By contacting us directly at support@ocoviz.com

Deletion requests are processed within 30 days. You will receive written confirmation once deletion is complete. We do not retain backup copies of deleted data beyond our standard 30-day backup window.

12

Cookies & Tracking

Ocoviz uses cookies and similar technologies only for the following limited purposes:

  • Session management and authentication (keeping you logged in securely)
  • Platform performance monitoring and improvement
  • User experience preferences (e.g. language, display settings)
  • No advertising cookies or cross-platform tracking
  • No third-party analytics that share data with advertising networks
  • No tracking of users across sessions beyond what is required for security
13

Third-Party Services

Ocoviz uses a limited number of trusted third-party services to operate the platform:

  • Secure cloud hosting — infrastructure located within India
  • Analytics tools — for platform performance monitoring only (not user profiling)
  • Communication services — for delivering authorised notifications (SMS, WhatsApp, email) to schools and parents
🔒

All third-party service providers are selected for their data protection standards and are contractually prohibited from using Ocoviz data for their own purposes.

14

Data Safety Compliance

All data practices described in this policy align with the requirements of:

📱 Google Play Data Safety Section 🍎 Apple App Store Privacy Nutrition Labels 🇮🇳 DPDP Act 2023 🇪🇺 GDPR Article 25 — Privacy by Design

If you have questions about our app store data safety declarations, contact support@ocoviz.com.

15

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, or applicable law. When we do:

  • The updated policy will be posted on this page with a revised effective date
  • Schools and registered users will be notified via platform notification or email
  • Material changes will be communicated with at least 14 days' notice before taking effect

We encourage you to review this policy periodically. Continued use of the platform after a policy update constitutes acceptance of the revised terms.

16

Contact Us

Questions, corrections, or deletion requests?

Our team responds to every privacy enquiry personally — not with an automated response. Reach out and we'll be in touch within 48 hours.

✉️ support@ocoviz.com

Ocoviz Education Systems Private Limited
Ludhiana, Punjab, India

Want a deeper look at how we protect your school's data?

Our Trust & Security page covers encryption, role-based access, compliance status, and exactly who can see what.

Read Trust & Security →